12 general skills or competencies (Job family competencies) for Information Technology Manager
Skill definition-Developing and executing innovative plans to ensure interoperability of business systems in the event of an emergency.
Level 1 Behaviors
(General Familiarity)
Compares the difference between contingency and business continuity plans.
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Level 2 Behaviors
(Light Experience)
Documents risk assessment processes to support the development of an IT business continuity plan.
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Level 3 Behaviors
(Moderate Experience)
Executes disaster recovery plans to meet organizational business continuity requirements.
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Level 4 Behaviors
(Extensive Experience)
Evaluates business continuity plans to ensure effectiveness in responding to incidents.
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Level 5 Behaviors
(Mastery)
Develops and drives business continuity protocols to minimize disruption to business operations.
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Skill definition-Knowledge of and ability to apply information management principles and procedures.
Level 1 Behaviors
(General Familiarity)
Identifies the difference between information and data management.
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Level 2 Behaviors
(Light Experience)
Reports all issues in the implementation of information management.
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Level 3 Behaviors
(Moderate Experience)
Maintains information from various forms to incorporate policies and procedures.
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Level 4 Behaviors
(Extensive Experience)
Oversees the execution of the data governance to develop information management capabilities.
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Level 5 Behaviors
(Mastery)
Establishes metrics to evaluate the quality of information management plan.
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13 soft skills or competencies (core competencies) for Information Technology Manager
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Explains our key business strategies and priorities.
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Level 2 Behaviors
(Light Experience)
Reports and communicates market and competitor status regularly to the management team.
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Level 3 Behaviors
(Moderate Experience)
Implements effective marketing strategies that achieve improved business outcomes.
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Level 4 Behaviors
(Extensive Experience)
Optimizes business processes based on deep insight into various business unit functions.
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Level 5 Behaviors
(Mastery)
Evaluates industry and market trends to identify new business opportunities.
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Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Explains the different purposes and uses of our organization's budgets.
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Level 2 Behaviors
(Light Experience)
Produces budget reports showing planned vs. actual variances highlighted and explained.
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Level 3 Behaviors
(Moderate Experience)
Reviews and helps approve major budget adjustments to negotiate and reconcile line variances.
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Level 4 Behaviors
(Extensive Experience)
Monitors budgeting processes to ensure adherence to our organization's financial practices and standards.
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Level 5 Behaviors
(Mastery)
Forecasts asset needs to leverage available inventory and data compilation for annual budgeting.
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Summary of Information Technology Manager skills and competencies
There are 0 hard skills for Information Technology Manager.
12 general skills for Information Technology Manager, Business Continuity, Information Management, Information Technology Infrastructure Library (ITIL), etc.
13 soft skills for Information Technology Manager, Business Acumen, Budgeting, Planning and Organizing, etc.
While the list totals 25 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Information Technology Manager, he or she needs to be proficient in Business Acumen, be proficient in Budgeting, and be skilled in Planning and Organizing.